Conditions d’utilisation

This Privacy Policy describes how RoomOfCotton ("the website", "we", "us", or "our company") collects, uses, and discloses your personal information when you visit RoomOfCotton.com ("the website"), use our services, make a purchase, or otherwise communicate with us regarding the website (collectively, the "Services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy: We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the website, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information: To provide you with our Services, we collect personal information about you from various sources and have collected such information over the past 12 months, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific purposes described below, we may use your information to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms and conditions, and protect the Services, our rights, and the rights of our users or others.

What Personal Information Do We Collect? The type of personal information we collect about you depends on how you interact with our website and use our Services. By "personal information," we mean information that identifies you, relates to you, describes you, or can reasonably be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly From You:

  • Contact details, including your name, address, phone number, and email address.

  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information, including your username, password, security questions, and other information used to secure your account.

  • Shopping information, including the items you view, add to your cart, save to your account (such as loyalty points, reviews, referrals, or gift cards), or purchase.

  • Customer support information, including information you provide in your communications with us, such as when you send a message through the Services.

Certain features of the Services may require you to provide specific information about yourself. You may choose not to provide this information, but doing so may prevent you from using those features.

Information We Collect About Your Usage: We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our website and your account, including device information, browser information, network connection details, IP address, and other information regarding your interaction with the Services.

Information Obtained From Third Parties: Finally, we may obtain information about you from third parties, including vendors and service providers that collect information on our behalf, such as:

  • Companies that support our website and Services, such as Shopify.

  • Our payment processors, who collect payment information (such as bank account numbers, credit or debit card details, and billing addresses) in order to process your payments, fulfill your orders, and provide the products or services you have requested in accordance with our agreement with you.

When you visit our website, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and Cookies.

Any information we receive from third parties will be processed in accordance with this Privacy Policy. Please also see the section below regarding third-party websites and links.